Shipping and delivery
Last updated: 3 September 2026
AC Trunking Direct is currently finalising launch freight arrangements with overseas supply partners. Freight can vary significantly depending on pack size, carton quantity, delivery postcode and whether air or sea freight is used, so we do not want to publish delivery promises that have not been confirmed.
How delivery is confirmed
For any order where freight or the fulfilment method still needs to be confirmed, we will verify supply and shipping before dispatch. We will not add an extra delivery charge after an order without your express agreement. If a suitable shipping arrangement cannot be agreed, the affected order can be cancelled and refunded.
Air and sea freight
Depending on the product and quantity, orders may be suitable for air freight or sea freight. Air can be faster but more expensive, while sea freight can be more economical for larger quantities. The actual method, cost and estimated lead time are confirmed from the supplier for the relevant order.
Complete sets and separate fittings
Our trade range is being structured around complete trunking sets in quantities such as 5, 10 and 20 sets, together with straight trunking and fittings sold separately. Final shipping options for each pack size and fitting quantity will be published or confirmed once supplier freight figures are available.
Delivery address
Please check the delivery address carefully before completing your order. If you notice an error, contact us as soon as possible at actrunkingdirect@gmail.com.
Damage, missing goods or delays
If a parcel arrives damaged, incomplete or appears to have been lost in transit, contact us with your order number and any useful photographs or tracking information. Your statutory rights are not affected.